Refund Policy
Returns
- Return Window: You have 15 days from the date you receive your item to request a return.
- Return Conditions: Items must be in the same condition as received—unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.
How to Start a Return
- Contact Us: Email us at clairblissofficial@gmail.com to initiate a return.
- Return Approval: If your return is approved, we’ll provide you with a return shipping label and instructions on how to send your package. Returns sent without prior approval will not be accepted.
- Return Inquiries: For any questions regarding returns, email us at clairblissofficial@gmail.com
Damages and Issues
- Inspection: Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We’ll assess the issue and correct it promptly.
Exceptions / Non-Returnable Items
- Sale Items and Gift Cards: Returns are not accepted for sale items or gift cards.
- Inquiries: Contact us if you have questions about the return eligibility of a specific item.
Exchanges
- Process: To exchange an item, return the original item and place a new order once the return is accepted. This is the quickest way to get the item you want.
Refunds
- Notification: We will notify you once we’ve received and inspected your return, confirming whether the refund has been approved.
- Refund Method: If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
- Follow-Up: If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at clairblissofficial@gmail.com